Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you fill out a form, request a quote, book a consultation, sign up for SMS updates, or otherwise communicate with us. This may include:

• Name
• Phone number and SMS consent
• Email address
• Business name and industry or trade
• City, state, and ZIP code
• Service area, markets, or locations you serve
• Current website URL and platform details, if you have one
• Project goals, budget range, and timeline preferences
• The services you are interested in (website design, redesign, AI website development, hosting, maintenance, Google Business Profile services, local SEO, AEO, multi-location growth, CRM, or automation)
• Booking and appointment details
• Information contained in text messages, emails, or other communications with us
• Customer feedback and support requests
• Other information you choose to provide

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through standard website technologies. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed and time spent on pages
• Referring pages or websites
• Approximate location derived from technical information
• Date and time of website activity
• Website interactions, such as clicks and form starts
• Cookie and similar technology information

This information may be used to operate, secure, analyze, and improve our website and services.

3. How We Use Your Information

We may use the information we collect to:

• Respond to quote requests, inquiries, and support questions
• Provide pricing and proposals for website, SEO, and growth projects
• Plan and scope website design, local SEO, Google Business Profile, and multi-location projects
• Schedule and coordinate consultations and bookings
• Communicate with you about a project or service request
• Provide and maintain ongoing services such as hosting, maintenance, or updates
• Process payments and send billing-related communications
• Send SMS, email, or other updates you have requested
• Operate, secure, and improve our website and services
• Understand website usage and measure marketing effectiveness
• Maintain business and service records
• Comply with applicable legal obligations
• Protect our customers, business, and legal rights

4. How Information May Be Shared

Awesome Web Pros does not sell your personal information for money.

We may share information when reasonably necessary to provide or operate our services, and with service providers that help us operate our business, such as providers of:

• Website hosting and content delivery
• Customer relationship management (CRM) and lead management
• Text messaging and SMS communications
• Email and customer communications
• Analytics and website measurement
• Payment processing
• Forms and lead capture
• Appointment and booking scheduling
• Business software and technology

These providers may process information on our behalf according to their services and applicable agreements, and under our instructions where required by law.

Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, protect legal rights, investigate fraud or misuse, or protect the safety of customers or others.

5. Payment & Billing Information

If you purchase services, we may collect billing information such as your name, billing address, and payment method. Payment information is typically processed through a third-party payment processor, and we do not store full card numbers or sensitive payment details on our own systems.

We may retain transaction records, invoices, and related billing information for record-keeping and as required by applicable law.

6. Text Messages & Phone Communications

If you provide your telephone number and request information or services, you authorize Awesome Web Pros to contact you regarding your request, quote, project, booking, or related service communications.

Communications may include text messages and telephone calls.

Message and data rates may apply depending on your wireless carrier and plan.

You may opt out of applicable text-message communications by replying STOP. You may request assistance by replying HELP where supported.

Consent to receive marketing text messages, where applicable, is not a condition of purchasing services.

Transactional or service-related communications may be necessary to coordinate services you have requested, subject to applicable law.

7. Email Communications

We may use your email address to send project updates, proposals, booking confirmations, support responses, and other communications related to your request or project. You may opt out of marketing emails where applicable and request that we stop sending non-essential marketing communications.

8. Cookies & Website Technologies

Our website may use cookies and similar technologies to operate functionality, remember preferences, understand website traffic, measure performance, and improve the user experience.

Third-party technology providers may also use cookies or similar technologies when their services are integrated into our website.

Where required by applicable law, users will be provided with choices regarding non-essential cookies or similar technologies.

9. Analytics

We may use website analytics and similar tools to understand how visitors find and use our website. Analytics information may include pages visited, general traffic sources, device information, interactions, and other usage information.

10. Advertising & Marketing Technologies

Awesome Web Pros may use advertising, measurement, or marketing technologies to understand the effectiveness of our marketing and reach potential customers. Where these technologies involve cookies, identifiers, or disclosures that require additional notices or choices under applicable law, we will provide those notices or choices as required.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.

12. Data Security

Awesome Web Pros uses reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic communication, or data-storage system can be guaranteed completely secure. Customers should avoid sending highly sensitive information through ordinary text messages or website communications unless using an appropriate secure method.

13. Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have rights or choices concerning certain personal information. These may include the ability to request access to, correction of, or deletion of certain information, information about disclosures or uses, opt-out from certain marketing communications, and other rights provided by applicable law. Not every right applies in every jurisdiction or circumstance, and we may need to verify a request before processing it.

To submit a privacy request, contact Awesome Web Pros using the information below.

14. Children’s Privacy

Our website and services are intended for business owners and adults seeking professional website and Google growth services and are not directed to children. We do not knowingly collect personal information from children through the website.

15. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties. Awesome Web Pros is not responsible for the privacy practices of third-party websites or services. Users should review the applicable privacy policies of those third parties.

16. Changes to This Privacy Policy

Awesome Web Pros may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. When this policy is updated, the Last Updated date at the top of this page will be revised.

17. SMS Communications & Consent

You may opt in to receive SMS communications from Awesome Web Pros regarding quote requests, project updates, scheduling, booking, and customer support.

• Message frequency varies.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• You may reply HELP for assistance.

Your phone number and SMS consent information are collected and used only to provide the SMS communications you have requested. SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their marketing purposes, and will not be sold, rented, or shared for third-party marketing.

18. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact Awesome Web Pros by text at (833) 402-1492, by email, or through the contact form on our website.